Refund policy
7-Day Returns Policy
We want you to be completely satisfied with your purchase.
Eligibility
If you're unsatisfied with your order, you may return it within 7 days of delivery.
Non-Returnable Items: Products under ₹1,000 are not eligible for returns.
Comforter, Blanket & Dohar are not Eligible for Returns.
How to Initiate a Return
1. Contact Us: Email queries@boutiquelivingindia.com with: Order number, Product images, Reason for return.
2. Request Processing: We’ll generate a return request within 1-2 working days.
Return Conditions
Products must be in saleable condition:
- Original tags attached
- Undamaged packaging
- Unused/unwashed
Note: Damage from misuse or neglect voids return eligibility.
Return Timeline:
Pickup: Scheduled within 1-2 working days of approval.
Delivery to warehouse: Takes 5-7 Working days.
Delivery to warehouse: Takes 5-7 Working days.
Inspection: Takes 3-4 days at our warehouse.
Status Update: You’ll receive a call/email post-inspection.
Refund: Initiated within 2-3 working days after approval.
Refund Methods
| Payment Type | Process | Timeline |
|---|---|---|
| Prepaid | Credited to original payment source | 2-3 working days |
| Cash on Delivery (COD) | NEFT transfer (share account details via email) | 5-7 working days |